When it comes to self-storage, don’t compromise – get the best available in the business who offers you the best storage unit process. Here at Easy Storage Rockingham, we want to make your storage experience an easy one and we strive to do the following:

• Listen to you – Our friendly, experienced staff will aim to get to know you by asking questions and concentrating on what you are telling them. We do not make assumptions on what we think you want, but we will ask appropriate questions to ensure what you want is well understood. Whether it is a custom fit storage unit, or a parking space for your boat, caravan or motorhome, or boxes and trailer hire… we are here to help you find what is best for you.
• Make you feel important – Effective listening and undivided attention are ways for us to make you feel you are important to our storage business. We want to treat you as an individual, not a number and we aim to be sincere in all our dealings with you. Everyone values sincerity – it builds trust. Trust that we will work out the best deal for you at the best storage prices available.
• Identify and anticipate your storage needs – We are here to listen and take your storage needs seriously. We will offer you a storage solution to best suit your circumstances. But it doesn’t end there – we aim to keep up regular communication with you as customer, whether you are in Rockingham, Kwinana, Mandurah or other parts of Australia – even overseas!). We will also try to anticipate how your needs may change, so that we can adapt to this. Talk to our friendly staff today.
• Understand your situation and respond accordingly – Each customer is different and has a different situation when requiring storage. Easy Storage Rockingham prides itself in showing understanding to your individual situation and respond appropriately. Don’t take our word for it! See our happy customers’ comments on our website or check out our Google and Facebook reviews
• Explain well how everything works – It is important to understand how to book self storage, (in person or online) and also how to gain access to your storage unit and generally how everything works. Since you will have 24/7 access to your storage unit or parking space at Easy Storage Rockingham, you need to know how to get in and out, lighting after hours, security, alarms, etc. Our staff will thoroughly inform you of all these things, and more. And booking online is super easy – check it out here

Once you are an existing customer, you can even pay for your storage unit online!

• Be willing to help you – During business hours it should be easy to get help if required and this is also true at Easy Storage, but it doesn’t stop there! We have an after hours toll free number – 1800 655 922. For any reasonable emergency situation, Easy Storage Rockingham will get the support or help you may need.
• Be prepared to walk the extra mile when needed – this is what separates a good storage facility from a great one! Easy Storage Rockingham will provide you with trusted customer service that will make you recommend them and return in future. We have the Google Reviews to prove it!
• Ask for your feedback – Our friendly staff always encourage customers to provide suggestions on how our storage facility can improve the service they provide. And if you have any issue, we will address it in a professional manner, striving for a good outcome.

So, what are you waiting for? Give Easy Storage a call or hop onto our website and get your storage space sorted today!